At GoFreelancer, your satisfaction is our top priority. We are dedicated to delivering the highest quality training and skill development courses, and we stand by our offerings. If you find that a course does not align with your expectations, we have a clear and straightforward refund policy in place.

Our commitment to you

We believe in the transformative power of skill development. When you invest in your future with GoFreelancer, you’re not just purchasing a skill development course—you’re joining a great community dedicated to your career success. That’s why we offer a clear refund policy, so you can feel confident about your decision to learn, grow, and thrive.

Eligibility for a refund

• 30-Day Money-Back Guarantee: If within 30 days of your purchase you feel that our course isn’t meeting your expectations, you may request a full refund. 
• Alternative Solutions: If you’re deeply invested in your selected course but still facing challenges, we’re always here to help. In some cases, rather than a refund, we may offer personalized support to keep you on track toward your freelancing goals.

How to request a refund

1. Get in Touch: Send an email to our support team at support@gofreelancer.co with your admission details (batch number, paid amount, & payment method) and a brief explanation of your concerns.
2. Personalized Review: Our team will review your request and, if needed, reach out to better understand your situation within 3 to 5 business days.
3. Quick Resolution: Once your request is approved, your refund will be processed within 7 to 10 business days. If your request doesn’t fully qualify, we’ll work with you to find an alternative solution that supports your skill development journey.

Why our policy stands out

At GoFreelancer, we understand that investing in skill development is a personal decision. Our refund policy isn’t just a formality, it’s our promise that we’re here for you every step of the way. We’re committed to:

• Transparency: Clear and straightforward guidelines so you know exactly what to expect.
• Flexibility: Tailored solutions that respect your individual learning pace and circumstances.
• Support: GoFreelancer Online Support team is always ready to assist you in overcoming any hurdles on your freelancing journey.

GoFreelancer is here to empower you on your freelancing journey. If you are not completely satisfied, we will work with you to address your concerns. Thank you for choosing us; let’s achieve great things together!